Frequently Asked Questions

Everything you need to know before your glow.

Where is The Westchester Spa located?

We’re located inside The Westchester Gym at 150 Clearbrook Road, Elmsford, NY.

You can book directly online through our booking page/links, or call/text us at (914)325-4461

We recommend booking in advance to secure your preferred time, but we’ll do our best to accommodate same-day appointments if available.

Injectables

How long do neurotoxins (like Botox, Jeuveau, or Xeomin) last?

Results typically last 3-4 months, depending on the area treated and individual metabolism

Not at all – we specialize in natural, refreshed results. Our expert injectors customize your dosing to your facial anatomy and preferences

Most fillers contain lidocaine for comfort, and we apply numbing cream beforehand. Discomfort is minimal and temporary.

InMode Treatments (Morpheus8, Tone, Lumecca IPL, DiolazeXL)

What is Morpheus8?

We kindly ask for 24 hours’ notice to cancel or reschedule. No-shows or late cancellations may incur a fee.

Most clients see best results in a series of 3 sessions spaced 4–6 weeks apart.

Wellness Services (IV Therapy, HRT, Peptides, Weight Loss)

What’s the difference between IV therapy and vitamin shots?

IV therapy delivers hydration and nutrients directly into the bloodstream, while vitamin shots are quick injections for targeted benefits.

These services are ideal for clients experiencing fatigue, hormonal imbalance, or looking to optimize performance. A consultation with our medical provider is required.

Our program includes a custom plan created by our medical team, which may include labs, and prescription support based on your goals.

Policies

What’s your cancellation policy?

We kindly ask for 24 hours’ notice to cancel or reschedule. No-shows or late cancellations may incur a fee.

Yes, a deposit may be required for certain services or new client bookings to hold your appointment.

Some treatments are safe, but others are not recommended. Please inform us prior to booking so we can guide you to the best options.

Still have questions?

Ready to Glow?

Book your consultation today.